The Caseworker/Organizer is a key part of the constituent services team. This person manages, tracks, and resolves constituent issues and also builds and maintains an engaged constituency in the district, identifying and organizing around unaddressed issues afflicting the community. The Caseworker/Organizer will also build, manage, and sustain a volunteer base and empower highly engaged volunteers to take on leadership roles within the office’s organizing efforts. They will also work closely with community leaders and constituents on a daily basis and provide the rest of the team with key insights and recommendations based on these relationships.


  • Intaking, tracking, following up on, and resolving constituent issues, including reaching out to appropriate state departments and understanding how NYS law applies to local issues and identifying when to escalate issues to organizing strategies
  • Develop relationships with offices of other district electeds and local community-based organizations and service providers
  • Handle multiple cases at once while maintaining attention to detail and follow through
  • Create and maintain systems for data entry and management in collaboration with the rest of the team and enter casework data promptly
  • Customer service and cultural competency


  • Canvasses and leads canvass operations, training others to canvass through instruction and example
  • Builds relationships with issue-aligned organizing groups and CBO’s
  • Sets up town halls on priority issues that are linguistically accessible to constituents in the district
  • Organizing and ensuring turn out for events, meetings, actions, and protests
  • Translates district issues into policy suggestions; proactive in identifying issues that office and community leaders are not yet focused on or advocating around
  • Plans campaigns with a clear theory of change, power map, plan for escalation, set of targets and timeline for mobilization
  • Actively brings people into the political process who would otherwise not be involved with it, especially with regards to communities that have been marginalized by this same process
  • Works closely with volunteers to build a strong in-district volunteer base for the office, including training and development of volunteer skills and leadership
  • Creates and manages digital communication channels with volunteers such as Slack

Key Abilities and Experience

  • Speaking and/or writing knowledge of Spanish, Arabic, Bangla, Greek or Urdu strongly preferred
  • Required to live in New York State upon beginning of employment
  • Available to work nights and weekends; ability to manage own schedule
  • Ability to work as part of a team that is working on multiple projects simultaneously; excellent time management skills and discernment of which projects to prioritize
  • Experience with canvassing, direct actions, and protest
  • Deep familiarity with the political, social and cultural landscape of the district and surrounding areas and ability to build relationships in this context
  • Track record of recruiting, training, and managing volunteers, mobilizing large numbers of people to take action, developing grassroots leadership, and winning concrete campaigns.

Salary and Benefits

$52,000 per year for full time overtime exempt position. This position offers health, vision + dental insurance as well as a retirement plan. When travel to Albany is necessary, lodging and travel expenses will be paid for. The position also comes with sick days, vacation days, and personal time, as well as state holidays.

Start Date: January 2021

To Apply

To Apply: Submit a 1-page resume, a 1-page cover letter, and names and contact information for three professional references to by December 7th at 9am with the subject line “Caseworker/Organizer.” Please keep in mind that we are looking for cover letters that tell us in your own words why you are a great candidate for the job and do not simply repeat the information in your resume.

Due to the volume of applications, we will not be able to respond to each applicant. Applicants who advance to the first round of interviews will be notified by December 11th.

The Assembly is an Equal Opportunity Employer and, in accordance with its policy of non discrimination on the basis of disability - as well as the 1990 Americans With Disabilities Act (ADA), does not discriminate on the basis of disability with regard to employment.